Shipping Policy for MHRB Herp Store
At MHRB Herp Store, we understand that when you order our premium Mimosa Hostilis Root Bark (MHRB), you want it to arrive quickly and safely.
We’re committed to providing a seamless shopping experience, and our shipping policy reflects that dedication.
Free Shipping on All Orders Over $400
We’re excited to offer free shipping on all orders over $400 worldwide.
This is part of our commitment to delivering great value to our customers.
Whether you’re purchasing powder, shredded, or whole MHRB, you can enjoy free shipping with every order.
Shipping Timeframes You Can Expect
We strive to process and ship all orders as quickly as possible.
Here’s what you can expect regarding shipping timeframes:
- Standard Delivery: Most orders are delivered within 5 business days from the date of shipment.
- Extended Delivery: Occasionally, due to unforeseen circumstances or peak periods, deliveries may take up to 14 business days.
These timeframes are estimates, not guaranteed delivery dates.
Actual delivery times may vary based on your location and other factors outside our control.
Our Shipping Services
To ensure your order arrives promptly, we use the United States Postal Service (USPS) for all shipments.
The specific service used may vary depending on the size and weight of your order but typically includes:
- USPS Priority Mail
- USPS Ground Advantage
Order Processing Times
We aim to process orders within 1-2 business days after payment is received.
During peak seasons or promotional periods, processing may take an additional 1-2 business days.
If you place your order before lunch, it will likely be dispatched the same day.
Orders placed later in the day or during weekends will be shipped the next business day.
Tracking Your Order
Once your order has been shipped, we’ll send you an email with your tracking information.
You can use this tracking number to monitor the progress of your shipment.
Shipping Restrictions
Currently, we only ship within the United States.
Unfortunately, we do not ship to P.O. boxes, APO, FPO, or international addresses.
Package Protection
We take great care in packaging your items to ensure they arrive in perfect condition.
However, once a package leaves our facility, it becomes the carrier’s responsibility.
Lost or Damaged Packages
In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately.
We will work with the shipping carrier to locate the package or file a claim.
If the package cannot be located or is confirmed damaged, we will arrange for a replacement at no additional cost to you.
Address Accuracy Matters
Please ensure that the shipping address you provide is accurate and complete.
We are not responsible for packages that are delayed or returned due to incorrect or incomplete address information.
Signature Requirement for High-Value Orders
For certain high-value orders, we may require a signature upon delivery.
If you are not available to sign for the package, the carrier will leave a notice with instructions for rescheduling delivery or picking up your package.
Environmental Commitment
At MHRB Herp Store, we’re committed to reducing our environmental impact.
Whenever possible, we use eco-friendly packaging materials and optimise our shipping processes to minimise waste.
Contact Us with Questions
If you have any questions about our shipping policy or the status of your order, please don’t hesitate to reach out to our customer service team at sales@mhrbherpstore.com.
We’re here to help!
Changes to This Policy
We reserve the right to modify this shipping policy at any time.
Changes will be effective immediately upon posting on our website.
We encourage you to review this policy periodically for any updates.
Thank you for choosing MHRB Herp Store!
We appreciate your business and look forward to delivering your order of premium Mimosa Hostilis Root Bark!